Your privacy is our priority. This document transparently explains how sky247 collects, uses, stores, and protects your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
Sky247 ("we", "Platform") is fully committed to protecting the privacy and security of personal information for all members using our platform at sky247.vin. This Privacy Policy transparently and clearly explains what types of data we collect, why we need it, how it is used, who it may be shared with, and how we protect it from unauthorized access.
This policy applies to all sky247 platform users — including visitors browsing the website without registering, members with an active account, and users of the sky247 mobile app on Android or iOS devices. It covers all channels through which you interact with sky247, including the website, app, customer support, and marketing communications.
We take this privacy commitment very seriously. Your personal information is more than just data — it is the trust you place in us, and we are responsible for safeguarding it to the best of our ability.
Sky247 collects personal data required for safe, efficient, and legally compliant platform operations. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Mandatory — KYC & age verification |
| Contact Information | Phone number, email address | Mandatory — account communications |
| Financial Information | Bank name, bank account number | Mandatory — deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Automatic — security & performance |
| Usage Data | Game history, betting logs, account activity | Automatic — compliance & support |
| Communication Data | Live chat records, support emails, complaints | Operations — service quality |
We do not collect sensitive data such as health information, political views, or biometric information unless specifically required by applicable law.
Your personal data is collected through various channels directly related to your use of the sky247 platform. The following are our primary data collection methods:
Sky247 uses collected personal data solely for legitimate and necessary purposes. We do not use your data for any other purpose without your consent. The primary purposes for data use are as follows:
Sky247 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. However, under certain limited circumstances, we may need to share your data with the following parties:
Every third party handling sky247 member data is bound by strict data processing agreements and required to protect that information to security standards equal to or exceeding our own.
Sky247 continuously invests in the latest cybersecurity infrastructure to protect all members' personal data from threats such as intrusion, data theft, and unauthorized access. The key security measures we employ are:
While we take all reasonable steps to protect your data, no security system in the world can guarantee 100% absolute security. We therefore encourage you to take proactive measures such as using a strong, unique password and enabling 2FA on your sky247 account.
Sky247 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law. Our data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked to your identity. Early data deletion requests may be submitted subject to our applicable legal obligations.
Sky247 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure the security of your login session. Cookies are small text files stored on your device when you browse our website or use our app.
Types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and experience of using the sky247 platform.
Under Malaysia's PDPA and the sky247 privacy policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request deletion of your data subject to our legal data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer.
You may request that we restrict the processing of your data under certain permitted circumstances.
To exercise any of the above rights, please contact the sky247 customer support team via live chat on our platform or mobile app. We will process your request within 14 business days.
Sky247 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever this policy is updated, the "Updated" date at the top of the document will be revised accordingly.
For material and significant amendments, we will notify you via in-platform notifications or email to your registered address. Continued use of the sky247 platform after amendments are published will be considered acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, sky247's Data Protection Officer (DPO) team is ready to assist:
We do not merely comply with the law — we go further to ensure your privacy is protected at every stage of platform use.
All data transmitted between your device and sky247 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
The sky247 privacy policy is specifically designed to comply with Malaysia's Personal Data Protection Act 2010. You have full rights to access, correct, and request deletion of your data.
Sky247 has never and will never sell, rent, or exchange members' personal data to advertisers or third-party data brokers under any circumstances.
The sky247 security system is regularly audited by independent cybersecurity firms to ensure your data protection always meets the highest current standards.
Enable 2FA on your sky247 account for an extra layer of protection. Even if your password is compromised, your account stays secure with device verification.
Sky247 has a dedicated Data Protection Officer (DPO) to handle all privacy-related requests and inquiries promptly and professionally.
Your privacy is protected. Your gaming is secure. Register a sky247 account today and enjoy an online entertainment experience trusted by over 500,000 members in Malaysia.